> For the complete documentation index, see [llms.txt](https://trust.emvide.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://trust.emvide.com/trust-centre-home.md). # Trust Centre Home **Welcome to the Riskoa Trust Centre** At [Riskoa](https://riskoa.com/), we are committed to **providing our customers and partners with a transparent and secure experience**. The Trust Centre offers **comprehensive information about our policies, terms, and the measures we take to protect your data and ensure reliable service**. Whether you use the [Emvide SaaS platform](https://emvide.com/), the [LCA Factory service](https://lcafactory.com/), or work with us as a partner, this is your central hub for understanding our commitments and your rights. Below, you'll find clear navigation to access essential documents, shared policies, and additional resources. ## Emvide SaaS Platform The Emvide SaaS Platform is an advanced AI-driven tool designed to streamline and enhance lifecycle assessments. This section provides the documentation governing the use of Emvide, including the Terms and Conditions, the Data Processing Agreement and the current Sub-processor register. **Emvide Terms and Conditions**\ The legal framework governing your use of the Emvide SaaS platform, including our services, your responsibilities, and our mutual obligations. * [Read the Emvide Terms and Conditions](/emvide-saas-platform/emvide-terms-and-conditions.md) **EmVide Data Processing Agreement**\ How Riskoa processes personal data on your behalf when providing the Emvide platform, including international transfers, breach notification, and return and deletion. * [Read the Data Processing Agreement](/emvide-saas-platform/emvide-data-processing-agreement.md) **EmVide Sub-processors**\ The current register of third parties that process customer data in delivering the Emvide platform, with the transfer safeguard relied on for each. * [View the Sub-processor register](/emvide-saas-platform/emvide-sub-processors.md) **Standard Support Services**\ The support options available to you, including availability, contact channels and response targets. * [Explore Standard Support Services](/emvide-saas-platform/standard-support-services.md) ## LCA Factory The LCA Factory section provides the resources for engaging with Riskoa's lifecycle assessment services. Whether you need a Product Carbon Footprint (PCF), an Environmental Product Declaration (EPD) or another assessment, this section sets out how the service works, what it includes, and the terms it is delivered under. **LCA Factory Process Guide**\ How LCA Factory works, step by step, from your first enquiry through data submission to final delivery, and what happens at each stage. * [Explore the LCA Factory Process Guide](/lca-factory/lca-factory-process-guide.md) **Scope and Exclusions**\ What an engagement includes, what you supply, and what sits outside it unless separately scoped and priced, including independent verification, EPD programme registration and publication. * [Read Scope and Exclusions](/lca-factory/scope-and-exclusions.md) **Master Service Agreement (MSA)**\ The terms of service for LCA Factory engagements, setting out the responsibilities, commitments and legal framework governing your engagement with Riskoa. * [View the LCA Factory MSA](/lca-factory/master-service-agreement-msa.md) ## Partner Terms and Commitments Much of our work reaches its end client through another organisation. Consultants, verifiers and software providers whose clients need environmental data they cannot produce themselves. This section sets out the terms on which we work with them, and what we commit to in every one of those arrangements. **Partnering with Riskoa**\ Why we are built to work this way, what we mean by partnership, and what is in this section. * [Start here](/partner-terms-and-commitments/partnering-with-riskoa.md) **How We Contract With Partners**\ The three partnership arrangements, how our agreements are structured, and which one applies to each. * [Read how we contract with partners](/partner-terms-and-commitments/how-we-contract-with-partners.md) **Our Commitments to Partners**\ What we commit to without condition, what we will not agree to at any volume, and what is available to partners who commit. * [Read our commitments to partners](/partner-terms-and-commitments/our-commitments-to-partners.md) ## Shared Policies and Compliance The **Shared Policies and Compliance** section outlines the policies and commitments that apply across both Emvide and LCA Factory. These policies are designed to ensure consistency, transparency, and accountability in how we operate and protect your data. **AI Usage and Ethical Considerations Policy**\ How Riskoa uses AI, which third-party providers are involved, what information is sent to them, and the limits that apply to it. * [View the AI Usage Policy](/shared-policies-and-compliance/ai-usage-and-ethical-considerations-policy.md) **Data Protection and Privacy Policy**\ How we collect, use and protect your data across both platforms, your rights in relation to it, and the security measures we apply. * [View the Data Protection and Privacy Policy](/shared-policies-and-compliance/data-protection-and-privacy-policy.md) **Modern Slavery Statement**\ Riskoa's commitment to preventing modern slavery and human trafficking across our operations and supply chain. * [View the Modern Slavery Statement](/shared-policies-and-compliance/modern-day-slavery-statement.md) **Supplier Code of Conduct**\ The minimum standards required of all Riskoa suppliers, covering human rights, labour, environmental practice and anti-corruption. * [View the Supplier Code of Conduct](/shared-policies-and-compliance/riskoa-supplier-code-of-conduct.md) **Future Joint Policies and Statements** This section will be updated as necessary to include additional joint policies or compliance statements that apply across Riskoa's platforms. ## **Additional Resources** To further assist you, we provide a range of resources and documentation for both **Emvide** and **LCA Factory**. * [**Emvide Documentation**](https://learn.emvide.com/): guidance on using the Emvide platform. * [**LCA Factory Process Guide**](/lca-factory/lca-factory-process-guide.md): how LCA Factory takes an assessment from enquiry to delivery. **Contact Us** If you have any questions or need further assistance, our team is here to help. Please reach out to us at . We are committed to building trust through transparency, professionalism, and secure services. Thank you for choosing **Riskoa**, and we look forward to supporting your sustainability journey with both **Emvide** and **LCA Factory**.